Privacy and security are one of the utmost importance to i-Smarties s.r.o. (further referred as i-Smarties) and we strive to ensure that our technical and organisational measures in place respect your data protection rights.
purpose of processing
i-Smarties collects your personal data for the requirements of carrying out its contractual obligations (provide services, sales of products) as well as information about how and when you use our services. The purpose of collecting your personal data is also to offer you a safe, optimum, efficient and personalised experience.
To this end, you agree and accept that we may use your personal data to:
- provide our services and facilitate performance;
- resolve any problems so as to improve the use of our site and services;
- personalise, assess, and improve our services, content and materials;
- analyse the volume and history of your use of our services;
- inform you about our services as well as our partners’ services and/or promotional offers;
- comply with legal and regulatory obligations.
We use the personal data submitted to us only in accordance with the applicable data protection legislation. Our employees and third party providers are under an obligation to respect data privacy.
i-Smarties s.r.o. with headquarters in the Czech Republic, Brodská 570, 261 01 Příbram V-Zdaboř, email address: email@example.com, is the administrator of personal data within the meaning of the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
i-Smarties ensures that the rights under the above-mentioned Regulation, in particular, to obtain the information regarding the processing of personal data and to correct them, the right to bring in the cases referred to in the Regulation substantiated written request to cease processing your personal data and the right to object to the processing of data for marketing purposes.
All data is stored on secure servers and only a limited number of people are authorised to access, in particular for the purpose of providing support services.
You are easily able to recover or delete personal data from your i-Smarties / Neeb.li account at any time, by ask our support to delete or export personal data from your account.
In no case does i-Smarties sell, share or rent out your personal data to third parties, nor does it use them for any purposes other than those set forth in this policy. We will use personal data from your account only for legal requirements, to invoice and collect summaries for our own statistics and for the purposes of providing you with customer support services.
DATA RETENTION PERIODS
We retain your personal data in active databases, log files or other types of files so long as you use our services, and in accordance with the current regulations in force.
User’s personal data obtained in order to conclude a contract are stored during the contract negotiation period and until the end of the period of limitation of potential claims under the contract. The data contained in the financial settlement documentation are kept for a period of at least 5 years in accordance with the accounting legal regulations.
The data may be deleted at any time during active use of your account in accordance with the provisions set forth above.
DATA COLLECTED ON THE SITE
By using our services, the following data is collected and managed: log-on data and browsing data, order history, complaints, incidents, information on subscriptions and messages on our site.
Some data is collected automatically by reason of your activity on the site (see paragraph on cookies below).
The data submitted should not include any sensitive personal data, such as Government identifiers (i.e. social security, driving licence), medical records or particulars connected with applications for care or treatment associated with private
COOKIES / TRACKING
Cookies are intended to enable or facilitate communication, to enable the services requested by users to be supplied, to recognise users when they re-visit the site, to secure payments which users may make, to register the language spoken by users or other preferences necessary for the service requested to be supplied and to enable i-Smarties, internally, to carry out analyses on traffic and browsing experience so as to improve content.
Most browsers are configured to accept cookies by default. You can, however, configure your browser so that it rejects cookies or requires confirmation from you in advance, but your ability to browse certain pages of the site may be reduced.
FACEBOOK AND GOOGLE+ CONNECT
- general profile data: name, profile picture, sex, user ID
- birth date
- email address
NEWSLETTER AND MARKETING EMAILS
In particular, i-Smarties may send out e-mails with i-Smarties / Neeb.li – related news, products, offers, surveys or promotions. You may also receive notification e-mails from i-Smarties / Neeb.li, which inform you of actions (e.g. comments, likes, follows, displays) that have been performed on the site. If you do not want to receive e-mail from us, please follow the instructions contained in the unwanted e-mail message. However, please note that in all cases you will continue to receive all system e-mails (e.g. those regarding forgotten user passwords) and legal notices (e.g. updates to our policies) from us.
THIRD PARTY SERVICES
In addition, i-Smarties does not disclose your personal data to third parties, except if:
(1) the third party is a subcontractor of i-Smarties in the carrying out of services;
(2) you (or your account administrator acting on your behalf) requests or authorises disclosure thereof;
(3) i-Smarties is compelled to do so by a government authority or a regulatory body, in the case of a court order, a summons to appear in court or any other similar requisition from a government or the judiciary, or to establish or defend a legal application.
LOCATION OF DATA STORAGE
i-Smarties will inform you immediately, to the extent we are legally authorised to do so, in case of any application or order originating from an administrative or judicial authority relating to your personal data.
Thus and in accordance with the GDPR, i-Smarties undertakes to take all pertinent precautions in order to preserve the security of the data and, in particular, to protect them against any accidental or unlawful destruction, accidental loss, corruption, unauthorised circulation or access, as well as against any other form of unlawful processing or disclosure to unauthorised persons.
To this end, i-Smarties implements industry standard security measures to protect personal data from unauthorised disclosure. In using industry recommended methods of encoding, i-Smarties takes the measures necessary to protect information connected with payments and credit cards.
Moreover, in order to avoid in particular all unauthorised access, to guarantee accuracy and the proper use of the data, i-Smarties has put the appropriate electronic, physical and managerial procedures in place with a view to safeguarding and preserving the data gathered through its services.
Notwithstanding this, there is no absolute safety from piracy or hackers. That is why in the event a breach of security were to affect you, i-Smarties undertakes to inform you thereof without undue delay and to use its best efforts to take all possible measures to neutralise the intrusion and minimise the impacts.
Should you suffer any loss by reason of the exploitation by a third party of a security breach, i-Smarties undertakes to provide you with every assistance necessary so you are able to assert your rights. Moreover if, by some exceptional case, the direct loss incurred arose due to fault or gross negligence by i-Smarties, you will be able to seek compensation.
You should keep in mind that any user, customer or hacker who discovers and takes advantage of a breach in security renders him or herself liable to criminal prosecution and that i-Smarties will take all measures, including filing a complaint and/or bringing court action, to preserve the data and the rights of its users and of itself and to limit the impacts.
We would recommend that you check these rules from time to time to stay informed of our procedures and rules relating to your personal information.